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Related Information

Upgrade Entitlement

To maximize your success in using GXP software, we offer a flexible and comprehensive software subscription program, which is called Upgrade Entitlement (UE). To learn more about UE, download the white paper:

Upgrade Entitlement (PDF)

Support & Training

At BAE Systems, we believe that support and training are critical components of your software purchase. From live telephone support and field support engineers, to an online discussion forum, you’ll always have several top-notch resources at your fingertips.

Support & Training (PDF)

Contact Support

Our customer support team is available to serve you Monday through Friday. Please feel free to call our toll-free numbers or to contact our support department via e-mail.

East Coast (8-5 Eastern Time)
Toll free: (800) 316-9643
Tel: (703) 668-4385

West Coast (8-5 Pacific Time)
Toll free: (877) 762-3873
Toll free: (877) SOCETSET
Tel: (858) 592-1046

Request Support or media

Please supply us with the details and our support staff will contact you within the next business day.

For license services such as license requests or license transfers, please complete one of the online license services forms.

*
Request subject:
*
Name:
*
Company or Organization:
*
Email:
*
Phone Number:
Preferred method of contact:
*
Address:
Address 2:
*
City / Region:
*
State:
*
Postal Code:
*
Country:
*
Product:
SOCET SET SOCET GXP
*
Product Version:
Product Patch Date:
(help me find this)
Operating System:
Operating System Version:
CPU Type and Speed:
Number of CPUs:
Memory Amount:
Graphics Card and Driver Revision:
Module of Product or Component:
Requested Support Person:

*
Please describe your specific issue:

*
IF REQUESTING MEDIA: Will this license be used in a classified or unclassified environment?

  * = Required Field