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Related Information

License terms

Upgrade Entitlement

To maximize your success in using GXP software, we offer a flexible and comprehensive software subscription program, which is called Upgrade Entitlement (UE). To learn more about UE, download the white paper:

Upgrade Entitlement (PDF)

Support & Training

At BAE Systems, we believe that support and training are critical components of your software purchase. From live telephone support and field support engineers, to an online discussion forum, you’ll always have several top-notch resources at your fingertips.

Support & Training (PDF)

Contact Support

Our customer support team is available to serve you Monday through Friday. Please feel free to call our toll-free numbers or to contact our support department via e-mail.

East Coast (8-5 Eastern Time)
Toll free: (800) 316-9643
Tel: (703) 668-4385

West Coast (8-5 Pacific Time)
Toll free: (877) 762-3873
Toll free: (877) SOCETSET
Tel: (858) 592-1046

SOCET GXP® License Request for CGS Contract Bundle

To request a license, please complete and submit the form below (as many fields as possible)or contact us at 1-800-316-9643 or (703) 668-4385 or via email: socetgxp.support@baesystems.com.

Note: License key requests can take up to three business days for completion.

To find the Lock Code of the system that will be the license server for SOCET GXP in

  • Windows
    1. Install the SOCET GXP License Manager
    2. After installation, select from the Start menu - Start-Programs - GXP License Manager - SOCET GXP Host ID
    3. This will report back a locking code in a pop-up window in the format "4-*****" (5 digits after the -)
  • UNIX
    1. Install the SOCET GXP License Manager – the default location is /opt/GXPLicMgr
    2. cd /opt/GXPLicMgr
    3. run ./socetgxp_hostid
      This should return something similar to the following:

      ./socetgxp_hostid

      Sentinel LM 7.3.0.5 Host Locking Code Information Utility
      Copyright (C) 2004 Rainbow Technologies, Inc.

      Locking Code 1 : 1-2590D
  
*
= Required Field

Contact Information
Site Number ID (If known):
*
Name (First Last):
Title / Rank / Honorific:
*
Company or Organization:
*
Email (unclassified):
*
Phone Number (unclassified):
Fax Number (unclassified):
*
Address:
Address 2:
*
City / Region:
*
State:
*
Postal Code:
*
Country:

License Information
*
License Type:
*
CGS / SOCET GXP Version:
*
Host ID / Locking Code:
Serial Number:
Operating System:
Host Name:
P.O. or Invoice Number:
UE Expiration Date:
 ⁄   ⁄ 
*
Will this license be used in a classified or unclassified environment?

Add additional instructions below.
If this request is for more than one host, add the additional Serial Numbers and Lock Codes below.
If this request is for an evaluation license, please tell us the reason for your request.

Export information (required)

Certification (required)
  1. *